FAQ

Frequently asked questions

What are the accepted payment methods ?


We accept Paypal, as well as payment by credit card, your banking information will be encrypted to optimize security on our store. If you have any difficulties with the payment, please contact us via our contact page or directly on Instagram.




What is your return policy?


In accordance with the provisions of the Code of Consumption, the customer has a period of 14 clear days from receipt of products, to exercise his right of withdrawal, without having to justify reasons or to pay penalties. Nevertheless, the expenses of return will not be offered and will have to be dealt with by the customer.




Do you offer gift cards?


For now, we do not offer gift cards directly on our site, but it is possible to create them on request. For that, contact us, it will be a pleasure to answer you.




What should I do if a product is out of stock?


Our stocks are limited, once all the stock is gone, you will not be able to place an order on our online store. You can still try to contact us to check the availability of a product or to get more information.